Spend less, get more... DiscountFilterStore
Call Toll Free: 1-800-277-3458 (M-F, 8am-5pm CST)

Store Questions

  • How do I exchange an item?

    If you need to exchange an item, we are happy to take it back within 90 days - we'll even send a free pre-pai...

    Sep 06, 2013 04:01PM CDT
  • What if I received a damaged or defective item?

    If you receive a damaged or defective item... 1. Please contact Customer Service via the link below. We have ...

    Jun 05, 2013 10:31AM CDT
  • How do I track my shipment?

    We will send a shipping confirmation email and tracking number when we ship your package. IMPORTANT NOTE: I...

    Oct 31, 2011 04:07PM CDT
  • How much does shipping cost?

    Standard shipping is $6.99 (or FREE on orders over $39) - What is "Standard" Shipping? FedEx Ground is usuall...

    Sep 06, 2013 04:04PM CDT
  • What is "Standard" Shipping?

    When you select "Standard" Shipping during checkout, we'll use the least expensive carrier that can deliver wi...

    Oct 31, 2011 04:51PM CDT
  • When will I receive my order?

    Orders leave our warehouse within one business day and are delivered to most addresses in 3-7 days. ...

    Oct 31, 2011 04:07PM CDT
  • Do you charge sales tax?

    We have multiple locations and are required to collect sales tax for all orders shipped to addresses where we ...

    Jun 25, 2013 03:40PM CDT
  • How do I update my email preferences?

    Please see our email preferences page... http://www.discountfilterstore.com/eprefs.html

    Oct 31, 2011 04:07PM CDT
  • What happened to FilterStation.com ?

    Q: I tried to visit FilterStation.com, but ended up here instead.... what is going on? A: FilterStation has b...

    Oct 19, 2012 01:36PM CDT
  • What happened to FiltersByTheCase.com ?

    Q: I tried to visit FiltersByTheCase.com, but ended up here instead.... what is going on? A: Filte...

    Oct 22, 2012 01:52PM CDT

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