Spend less, get more... DiscountFilterStore
Call Toll Free: 1-800-277-3458 (m-f, 9am-5pm)

Store Questions

  • How do I return an item?

    If you're not satisfied with an item you've purchased from us, for any reason, we're happy to take it back - r...

    Oct 31, 2011 05:07PM EDT

  • How do I exchange an item?

    If the item we sent doesn't work and you need something else, we're happy to exchange it - we'll even pay for ...

    Jan 30, 2012 02:54PM EST

  • What if I received a damaged or defective item?

    If you receive a damaged or defective item... 1. Discard the defective item (there's no need to save or retur...

    Oct 31, 2011 05:07PM EDT

  • How do I track my shipment?

    We will send a shipping confirmation email and tracking number when we ship your package. IMPORTANT NOTE: I...

    Oct 31, 2011 05:07PM EDT

  • How do I check my order status?

    Please see our order status page... http://www.discountfilterstore.com/order-status.html

    Oct 31, 2011 05:07PM EDT

  • How much does shipping cost?

    Standard shipping is $5.99 (or $2.99 on orders over $50) - What is "Standard" Shipping? FedEx Ground is usual...

    Oct 31, 2011 05:43PM EDT

  • What is "Standard" Shipping?

    When you select "Standard" Shipping during checkout, we'll use the least expensive carrier that can deliver wi...

    Oct 31, 2011 05:51PM EDT

  • When will I receive my order?

    Orders leave our warehouse within one business day and are delivered to most addresses in 3-7 days. ...

    Oct 31, 2011 05:07PM EDT

  • Do you charge sales tax?

    We have locations in North Carolina and Minnesota and are required to collect sales tax for all orders shipped...

    Jan 21, 2012 03:47PM EST

  • How do I update my email preferences?

    Please see our email preferences page... http://www.discountfilterstore.com/eprefs.html

    Oct 31, 2011 05:07PM EDT

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